Shipping Policy

Last Updated: November 11, 2024

Thank you for shopping with USA Tallow! We are committed to ensuring that your order is processed promptly and delivered safely. Please read our Shipping Policy carefully to understand our practices.

If you have any questions or concerns, feel free to contact us at support@usatallow.com.

1. Processing Time

• Order Processing: Orders are typically processed within 1-2 business days (excluding weekends and holidays) after you place your order. Once your order is processed, you will receive a shipping confirmation email with tracking information.
• Delays: During peak times or special promotions, order processing may take longer. We appreciate your patience and will make every effort to process your order as quickly as possible.

2. Shipping Rates and Options

Shipping rates are calculated at checkout based on your location and the size/weight of your order:

• Standard Shipping: Estimated delivery within 3-7 business days.

Please note that delivery times are estimates and do not account for delays due to weather, carrier issues, or other unforeseen events.

3. Domestic Shipping

• Service Area: We currently ship within the United States.
• Shipping Carriers: We use reliable shipping carriers, including USPS, UPS, and FedEx, to ensure timely delivery.
• Shipping Restrictions: We do not currently ship to P.O. Boxes, APO/FPO addresses, or U.S. territories.

4. International Shipping

At this time, we do not offer international shipping. Please check back in the future, as we are continually expanding our services.

5. Order Tracking

Once your order ships, you will receive a confirmation email with a tracking number. You can use this number to monitor your order’s status and estimated arrival date through the carrier’s website.

6. Lost, Delayed, or Damaged Packages

While we strive to ensure that your package arrives safely, please note the following:

• Lost Packages: If your order does not arrive within the estimated delivery time, please contact us at support@usatallow.com. We will work with the carrier to investigate and resolve the issue.
• Delayed Packages: Delivery times are estimated and may be subject to delays beyond our control, especially during holidays or peak periods.
• Damaged Packages: If your order arrives damaged, please contact us within 7 days of receiving the package. We may ask for photos of the damaged items to help us process a replacement or refund.

7. Shipping Policy for Returns and Refunds

If you need to return an item, please refer to our Return and Refund Policy on our website for instructions on eligibility, return timeframes, and the return process. Return shipping costs may apply.

8. Changes to the Shipping Policy

We reserve the right to update or modify this Shipping Policy at any time. Changes will be effective immediately upon posting on this page, with the "Last Updated" date above. Please review this page periodically for any updates.

9. Contact Us

For additional questions or assistance with your order, please contact us at:

Email: support@usatallow.com